Last updated: August 24, 2026
SecureSplit®, Inc. (“SecureSplit,” “we,” “our,” or “us”) provides a software platform built for the financial workflows of divorce. This Privacy Policy explains how we collect, use, share, and protect information.
This Policy covers both:
- our public website at securesplit.com and our marketing forms and communications, and
- the SecureSplit® platform at app.securesplit.com, including information entered by professional subscribers and by their clients.
1. Two different roles
Our obligations depend on whose information is involved, and it is important to understand the distinction.
Where we act for ourselves. When you visit our website, complete a form, subscribe to the platform, or communicate with us, we decide how your information is used. In privacy law terms we are the controller of that information.
Where we act on behalf of a professional. When a Certified Divorce Financial Analyst, attorney, mediator, or other professional subscriber uses the platform to work a case, that professional decides what information is collected about their clients and how it is used. We process that information on their instructions. In privacy law terms the professional is the controller and we are the processor.
If you are a client of a professional who uses SecureSplit and you want to access, correct, or delete your case information, please contact that professional directly. They control that data. We will support them in responding to your request, and we will not use case data for our own purposes.
2. Information we collect
2.1 Website and marketing information
Information you provide voluntarily, such as your name, email address, phone number, firm or company, job title, state of practice, professional role, and how you heard about us, when you request a demo, complete a form, subscribe to communications, or contact us.
2.2 Account and billing information
Account credentials, firm and user profile details, subscription tier, and billing records. Card details are collected and stored by our payment processor. SecureSplit does not store full payment card numbers.
2.3 Case and client information entered into the platform
Professionals and, where the professional invites them, their clients enter information needed to perform divorce financial analysis. This is sensitive information and can include:
- names, addresses, dates of birth, and contact details of the parties and any children
- marriage, separation, and filing dates
- income, employment, and benefits information
- assets and liabilities, including real property, retirement and investment accounts, pensions, equity compensation, and debts
- account identifiers, tax information, and government identifiers such as Social Security numbers where a professional chooses to enter them
- documents uploaded to the case vault, and messages exchanged through the platform
We do not require Social Security numbers or account numbers to operate the platform. Whether they are entered is a decision made by the professional running the case.
2.4 Information collected automatically
When you visit our website we collect standard technical information such as IP address, browser type, device type, referring page, and usage data through analytics and advertising tools. When you use the platform we log activity for security and audit purposes, including sign-in events, record changes, document shares, and calculation runs.
3. How we use information
- To provide, operate, secure, and improve the platform and our website
- To create and administer accounts, process subscriptions, and take payment
- To provide customer support, onboarding, and training
- To respond to inquiries and demo requests
- To send product updates, announcements, and marketing communications you have asked to receive
- To maintain audit trails and investigate suspected misuse or security incidents
- To comply with legal, regulatory, and contractual obligations
We do not sell or rent personal information. We do not share personal information with third parties for their own cross-context behavioral advertising. We do not use case or client data entered into the platform to train artificial intelligence models for our own purposes or for the benefit of other customers.
4. How we share information, and our service providers
We share information only in the following circumstances: with service providers who help us operate the business and who are bound to confidentiality and to use the information only for the services they provide to us; where a professional subscriber directs us to; where required by law, regulation, subpoena, or legal process; to protect the rights, property, or safety of SecureSplit, our customers, or others; and in connection with a merger, acquisition, financing, or sale of assets, subject to this Policy.
The categories of service providers we use are set out below. A current list of named sub-processors is available on request to the contact address at the end of this Policy.
| Purpose | Category of provider |
|---|---|
| Application hosting, database, and file storage | United States cloud infrastructure provider |
| Payment processing and subscription billing | Payment processor |
| Business email and productivity | Business productivity suite |
| Customer relationship management, marketing forms, and email | CRM and marketing platform |
| Demo and meeting scheduling | Scheduling provider |
| SMS messaging | Messaging provider |
| Website analytics and advertising measurement | Analytics and advertising providers |
| In-platform AI assistant features | AI model provider |
| Financial account connectivity, where a professional enables it | Financial data aggregator |
Customer data is hosted in the United States.
5. Security
We maintain administrative, technical, and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, and misuse. Controls currently in place include:
- HTTPS and TLS encryption for data in transit across all environments
- Role-based access control across tiered application roles, applied on a least-privilege basis
- Tenant isolation, so that case, party, calculation, financial, and document records are scoped to the owning firm and cross-tenant access is prohibited by default
- Two-factor authentication for sensitive in-application actions
- Password hashing, request throttling, and standard application-layer protections
- Activity logging covering user actions, document shares, and calculation runs, with every calculation tied to a versioned rule set
- Versioned document storage with per-case sharing permissions, and auditing of shares
- Confidentiality and acceptable use agreements signed before access is provisioned, and background verification for full-time employees
- Documented onboarding and offboarding procedures covering provisioning and prompt deactivation of access
Our security program is documented and maintained under the SecureSplit® Information Security Program, which is reviewed at least annually and following any material change. Additional controls are tracked on a published security roadmap, and the current status of any control is available to customers and prospective customers on request.
No system can guarantee absolute security, and no method of transmission over the internet is completely secure. You are responsible for keeping your account credentials secure and for the security measures within your own systems and practice.
6. Data retention and deletion
We retain website and marketing information only as long as needed for the purposes described in this Policy, or as required by law.
Case and client information is retained for as long as the professional subscriber maintains an active account, and thereafter in accordance with their instructions and our agreement with them. Professionals can export their data in standard formats at any time. On termination, and following any period agreed for export, data is deleted in accordance with our standard process. Backup copies and records we are required to keep for legal, tax, or audit purposes are retained for the applicable period.
7. Your privacy rights
Depending on where you live, you may have the right to request access to the personal information we hold about you, to request correction of inaccurate information, to request deletion, to request a portable copy, to opt out of the sale or sharing of personal information and of targeted advertising, and not to be discriminated against for exercising these rights. We do not sell or share personal information as those terms are defined under California law.
To exercise a right, contact us using the details at the end of this Policy. We will verify your identity before responding. If your request concerns case information held on behalf of a professional subscriber, we will refer you to that professional, who controls that data.
You may opt out of marketing communications at any time using the unsubscribe link in our emails or by contacting us.
8. Children
Our website and platform are intended for use by professionals and their adult clients. We do not knowingly collect personal information directly from children. Case information entered by a professional may include information about a child of the parties, for example a date of birth used in a child support calculation. That information is entered and controlled by the professional, and we process it on their instructions.
9. SMS disclosures
SMS consent communication. Information, including phone numbers, obtained as part of the SMS consent process will not be shared with third parties or affiliates for marketing purposes.
Types of SMS communications. If consent has been given to receive text messages from SecureSplit, Inc., messages may be received relating to appointment reminders, information request communications, follow-up messages, and billing inquiries.
Message frequency. Message frequency may vary depending on the type of communication. For example, up to 3 SMS messages per week may be received related to appointments, 1 per week relating to billing, and information requests may take up to 5 messages depending on communication received from the end user.
Potential fees. Standard message and data rates may apply, depending on the carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
Opt-in method. Opt-in to receive SMS messages from SecureSplit, Inc. can be done by submitting an online form or by signing up via QR code.
Opt-out method. Opting out can be done at any time by replying STOP to any SMS message received. Alternatively, contact us directly to request removal from the messaging list.
Help. For any issues, reply with the keyword HELP, or contact us directly at info@securesplit.com or (866) 270-3967.
Additional options. If SMS messages are not desired, the SMS consent box on forms can be left unchecked.
Standard messaging disclosures. Message and data rates may apply. Opt out at any time by texting STOP. For assistance, text HELP or visit this Privacy Policy page. Message frequency may vary.
10. Third-party links
Our website and communications may contain links to third-party websites. We are not responsible for the privacy practices or content of those third parties.
11. Changes to this Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Where a change is material, we will provide additional notice to account holders.
12. Contact us
Questions about this Privacy Policy, or requests relating to your personal information, can be directed to:
SecureSplit®, Inc.
200 Continental Drive, Suite 401
Newark, DE 19713
Email: info@securesplit.com